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How do I become a member of the Silhouettes®
Circle Rewards program?
Opening a Silhouettes® credit card
account will automatically enroll you into Silhouettes®
Circle Rewards. To open an account, simply call 1-800-704-3322 (TDD/TTY
1-800-850-9460) or open an account online at
https://onlineaccess.mycreditcard.cc/silhouettes. Subject to credit
approval.
Who is eligible?
Anyone with a Silhouettes® credit card
account in good standing is eligible. All Silhouettes®
cardholders are automatically enrolled in the Silhouettes®
Circle Rewards program.
How do I earn points?
You’ll earn 1 point for every $1 you spend on our catalog or online at
silhouettes.com when you use your Silhouettes®
Credit Card. Earn additional points through special offers and promotions.
When can I begin to earn points?
You can begin earning points once you open a Silhouettes®
credit card account. If you already have a Silhouettes®
credit card account, you can begin earning points immediately!
Does it cost anything to be in Silhouettes®
Circle Rewards?
No. There are no fees associated with the rewards program.
When will I receive a certificate?
You will earn a $10 Reward Certificate for every 200 points you earn. Points
and Rewards will be earned by season. Your Reward will be mailed to you after
each season with an exclusive look at our newest arrivals just for Silhouettes
Circle Reward members!
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Spend during January 1st-March 31st and receive your
Winter Reward in April.
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Spend during April 1st-June 30th and receive your Spring
Reward in July.
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Spend during July 1st-September 30th and receive your
Summer Reward in October.
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Spend during October 1st-December 31st and receive your
Fall Reward in January.
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What are Reward Certificates good towards?
The certificates may be used on any future Silhouettes®
catalog or silhouettes.com purchase (merchandise only). Reward Certificates are
good for one time use only and cannot be used on prior purchases or as payment
on your Silhouettes® credit card account.
Certificates may be combined with other offers.
Do my points expire?
Reward points never expire; however, if your account is terminated for any reason, you will forfeit
all points. Reward Certificates expire after 180 days. Check the expiration date on each
certificate you earn.
How do I check my point balance?
Your point balance will be available to you on your monthly paper or electronic
billing statement.
How are points adjusted for returned merchandise or other miscellaneous credits
to my account?
If you return an item or receive a credit on your account, the appropriate
points will be deducted from your total points earned.
What do I do if I think there is an error in my points or my points are displayed
incorrectly?
Questions regarding your points should be directed to Silhouettes®
Credit Card Customer Service at 1-866-843-9672 (TDD/TTY 1-800-695-1788).
Can I save up my points for larger rewards?
You may save certificates and combine them for a larger purchase, but keep in
mind that each Reward Certificate has a 180-day expiration period. Check the
expiration date on each certificate you earn.
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Do Reward Certificates expire?
Yes. They must be redeemed by the expiration date printed on each Reward
Certificate. Expired certificates cannot be reissued.
What do I do if I lose my Reward Certificate?
Lost, stolen or expired certificates cannot be replaced.
Do gift card purchases count toward points?
Yes, the purchase of gift cards with your Silhouettes®
Credit Card counts towards points.
I don’t have my Silhouettes® Credit Card at
the moment. Can you look up my credit card number so I can earn points?
When placing an order on the phone, simply tell your Silhouettes®
phone representative that you would like to place your order on your
Silhouettes® Credit Card. They will
verify your personal information and then place the order on your Silhouettes®
Credit Card. When shopping on silhouettes.com, you will be reminded to use your
Silhouettes® Credit Card so you never
miss an opportunity to earn points.
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