How do I request a catalog for myself or for a friend?
If you'd like to receive our FREE, full-color catalog, or send one to a friend,
just
click here. You should expect to receive your first
copy in about 2-3 weeks.
How do I inform you of an address change so I can continue receiving your
catalog?
To update your account with your current address, please call us at
1-888-651-8337
or send us an email at custserv@Silhouettes.com
and include both your previous and new addresses.
Do you have any other catalogs I might be interested in?
Silhouettes is one of many fine catalogs offered by Hanover Direct, Inc. Our
sister catalogs include Domestications, The Company Store, and more.
Click here to visit our partners page, where you'll find
descriptions and links for our sister catalogs, as well as links to the Web
sites of our online partners.
I receive more than one copy of your catalog. What should I do?
If you are receiving more than one copy of our catalog, we'll correct the
situation. Simply send all of the mailing labels -- indicating which one is
correct -- to Hanover, PA 17333-0069 or call us toll free, at
1-888-651-8337
. Help us help the environment become greener and cleaner by contacting us
today.
I no longer wish to receive Silhouettes catalogs. How do I get my name removed
from your mailing list?
To be removed from our mailing list, please call us at
1-888-651-8337
or send an email to custserv@Silhouettes.com.
Include your complete name and the mailing address you would like us to remove.
If you have a catalog handy, please include the customer number found in the
pink box above your name. We will promptly process your request, but as we
prepare for our mailings months in advance, you may receive one or two more
catalogs before your name is completely removed from our files. We regret that
we can not prevent this mailing and appreciate your patience and
understanding.
I don't want my name, postal address or email address sold to outside parties.
How do I inform you of my preferences?
When you sign up for our email, request a catalog, or place an order with us,
you will be able to tell us your preferences at that time. If you would like to
change your preferences at any time, you may email us at
custserv@Silhouettes.com. Please be sure to include complete
information. We will process your request as quickly as possible, but due to
circumstances beyond our control you may receive mailings from a third party in
the meantime.
What is your privacy policy?
Our privacy policy tells you what kinds of information about you we have access
to and maintain, who else may have access to your information, and what we and
they may do with that information. Be sure to read our privacy policy in full
by clicking here.
Within our privacy policy itself you are given the opportunity to inform us of
your privacy preferences as they may change over time.
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