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													<td>&nbsp;</td>
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													<td><a class="TopMenuService" href="http://www.silhouettes.com/basket.asp" onmouseover="ShowHideLayers('wiCart','','show');" onmouseout="ShowHideLayers('wiCart','','hide');" >Items in my Shopping Bag&nbsp;</a></td>
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								<td>:</td>
								<td><a href="http://www.silhouettes.com/customers.asp?cm_sp=hp-_-nav1.2-_-customerservice" class="TopMenuService">Customer Service</a></td>
								<td>:</td>
								<td><a href="http://www.silhouettes.com/Product/Order+Now/manualformproduct/D-19999/P-manualformproductzz&cm_sp=hp-_-nav1.3-_-catalogquickorder" class="TopMenuService">Catalog Quick Order</a></td>
								<td>:</td>
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</td>
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		<tr>
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		<tr><td align="center">
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					<td>Need assistance? Got a question? Chances are, you'll find the help you need 
						right here in our Frequently Asked Questions (FAQs) library. </B>We've tried to 
						think of every possible question you might have about shopping our site, buying 
						our products, and finding out about our customer service policies. So take a 
						look here for the basics on what it's all about. If you don't find the answer 
						you need, or you have a specific question, you'll find instructions on how to 
						contact us for more information in many of the answers.</td>
				</tr>
				<tr><td><p>&nbsp;<p><a class="smtext" href="http://www.silhouettes.com/faqs_about.asp"><STRONG>About Silhouettes</STRONG></a><BR>
						<ul>
							<li>
								<a class="smtext" href="http://www.silhouettes.com/faqs_about.asp#contact">How do I contact 
									Silhouettes?</a>
							<!--li><a class="smtext" href="http://www.silhouettes.com/faqs_about.asp#shopextra">How do I apply for a Silhouettes ShopExtra credit card?</a></font-->
							<li>
								<a class="smtext" href="http://www.silhouettes.com/faqs_about.asp#corporate">How do I contact 
									your corporate offices?</a>
						</ul>
					</td>
				</tr>
				<tr>
					<td height="5">&nbsp;</td>
				</tr>
				<tr>
					<td><p><a class="smtext" href="http://www.silhouettes.com/faqs_catalog.asp"><STRONG>Our Catalog</STRONG></a><BR>
						<ul>
							<li>
								<a class="smtext" href="http://www.silhouettes.com/faqs_catalog.asp#request">How do I request 
									a catalog for myself or for a friend?</a>
							<li>
								<a class="smtext" href="http://www.silhouettes.com/faqs_catalog.asp#address">How do I inform 
									you of an address change so I can continue receiving your catalog?</a>
							<li>
								<a class="smtext" href="http://www.silhouettes.com/faqs_catalog.asp#other">Do you have any 
									other catalogs I might be interested in?</a>
							<li>
								<a class="smtext" href="http://www.silhouettes.com/faqs_catalog.asp#copy">I receive more than 
									one copy of your catalog. What should I do?</a>
							<li>
								<a class="smtext" href="http://www.silhouettes.com/faqs_catalog.asp#remove">I no longer wish 
									to receive Silhouettes catalogs. How do I get my name removed from your mailing 
									list?</a>
							<li>
								<a class="smtext" href="http://www.silhouettes.com/faqs_catalog.asp#preferences">I don't want 
									my name, postal address or email address sold to outside parties. How do I 
									inform you of my preferences?</a>
						</ul>
					</td>
				</tr>
				<tr><td height="5">&nbsp;</td>	</tr>
				<tr>
					<td class="smtext"><p><a class="smtext" href="http://www.silhouettes.com/faqs_product.asp"><STRONG>About 
									Our Products</STRONG></a><BR> General Product Questions<br>
							<ul>
								<li>
									<a class="smtext" href="http://www.silhouettes.com/faqs_product.asp#assist">I have a question 
										about a product. Who should I call for assistance?</a>
								<li>
									<a class="smtext" href="http://www.silhouettes.com/faqs_product.asp#catalog">I saw a product 
										in your catalog but don't see it on your Web site. Can I still order it?</a></ul>
					</td>
				</tr>
				<tr>
					<td height="5">&nbsp;</td>
				</tr>
				<tr>
					<td><p><a class="smtext" href="http://www.silhouettes.com/faqs_email.asp"><STRONG>Email Subscription and 
									Privacy Issues</STRONG></a><BR>
							<ul>
								<li>
									<a class="smtext" href="http://www.silhouettes.com/faqs_email.asp#change">My email address has 
										changed. How do I change my email subscription so I can continue receiving it?</a>
								<li>
									<a class="smtext" href="http://www.silhouettes.com/faqs_email.asp#unsubscribe">How do I 
										unsubscribe from your email?</a>
								<!--<li><a class="smtext" href="http://www.silhouettes.com/faqs_email.asp#privacy">What personal information does Silhouettes collect when I visit your site, and what do you do with it? What is your privacy policy?</a>-->
								<li>
									<a class="smtext" href="http://www.silhouettes.com/faqs_email.asp#preferences">I don't want my 
										name, postal address or email address given or sold to anyone else. How do I 
										inform you of my preferences?</a></ul>
					</td>
				</tr>
				<tr>
					<td height="5">&nbsp;</td>
				</tr>
				<tr>
					<td><p><a class="smtext" href="http://www.silhouettes.com/faqs_shop.asp"><STRONG>How to Shop our Site</STRONG></a><BR>
						<ul>
							<li>
								<a class="smtext" href="http://www.silhouettes.com/faqs_shop.asp#find">How do I find the 
									product(s) I'm looking for?</a>
							<li>
								<a class="smtext" href="http://www.silhouettes.com/faqs_shop.asp#catalog">Can I order online 
									from my catalog?</a>
							<li>
								<a class="smtext" href="http://www.silhouettes.com/faqs_shop.asp#order">I saw a product in 
									your catalog but don't see it on your Web site. Can I still order it?</a>
							<li>
								<a class="smtext" href="http://www.silhouettes.com/faqs_shop.asp#stock">How do I know if a 
									product I see on your site is in stock?</a>
							<li>
								<a class="smtext" href="http://www.silhouettes.com/faqs_shop.asp#tax">Do I have to pay sales 
									tax?</a>
							<li>
								<a class="smtext" href="http://www.silhouettes.com/faqs_shop.asp#purchase">How do I complete a 
									purchase online?</a>
							<li>
								<a class="smtext" href="http://www.silhouettes.com/faqs_shop.asp#secure">Is shopping online at 
									Silhouettes.com secure?</a>
							<li>
								<a class="smtext" href="http://www.silhouettes.com/faqs_shop.asp#nocard">Can I order online 
									without a credit card?</a>
							<li>
								<a class="smtext" href="http://www.silhouettes.com/faqs_shop.asp#phone">Can I phone, fax, 
									email or mail in my order?</a>
							<li>
								<a class="smtext" href="http://www.silhouettes.com/faqs_shop.asp#save">Can I save my shopping 
									cart if I'm not ready to check out?</a>
							<li>
								<a class="smtext" href="http://www.silhouettes.com/faqs_shop.asp#cookies">What are cookies?</a>
							<li>
								<a class="smtext" href="http://www.silhouettes.com/faqs_shop.asp#accept">What do they do? How 
									do I set my browser to accept cookies?</a>
							<li>
								<a class="smtext" href="http://www.silhouettes.com/faqs_shop.asp#discount">How to get your 
									discount?</a>
						</ul>
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				<tr>
					<td><p><a class="smtext" href="http://www.silhouettes.com/faqs_order.asp"><STRONG>Order Processing and 
									Delivery Information</STRONG></a><BR>
							<ul>
								<li>
									<a class="smtext" href="http://www.silhouettes.com/faqs_order.asp#process">When is my order 
										processed?</a>
								<li>
									<a class="smtext" href="http://www.silhouettes.com/faqs_order.asp#shipping">What delivery 
										methods are available?</a>
								<li>
									<a class="smtext" href="http://www.silhouettes.com/faqs_order.asp#schedule">What is the 
										holiday delivery schedule?</a>
								<li>
									<a class="smtext" href="http://www.silhouettes.com/faqs_order.asp#cost">What will it cost me 
										in the way of delivery charges? What is included in your Delivery and Service* 
										charge?</a>
								<li>
									<a class="smtext" href="http://www.silhouettes.com/faqs_order.asp#backorder">If my selection 
										is "backordered," what happens?</a>
								<li>
									<a class="smtext" href="http://www.silhouettes.com/faqs_order.asp#status">How do I check the 
										status of my order or contact you if I have a question about my order?</a>
								<li>
									<a class="smtext" href="http://www.silhouettes.com/faqs_order.asp#cancel">An item I've ordered 
										is on backorder and I do not want to wait for it. How can I cancel it?</a>
								<li>
									<a class="smtext" href="http://www.silhouettes.com/faqs_order.asp#happen">If my selection is 
										"cancelled," what happens?</a>
								<li>
									<a class="smtext" href="http://www.silhouettes.com/faqs_order.asp#multiple">Do you ship to 
										multiple addresses?</a>
								<li>
									<a class="smtext" href="http://www.silhouettes.com/faqs_order.asp#international">Do you ship 
										internationally?</a>
								<li>
									<a class="smtext" href="http://www.silhouettes.com/faqs_order.asp#payment">What methods of 
										payment do you accept?</a>
								<li>
									<a class="smtext" href="http://www.silhouettes.com/faqs_order.asp#billingoptions">Do you offer 
										Installment or Deferred Billing options?</a>
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				<tr>
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				<tr>
					<td><p><a class="smtext" href="http://www.silhouettes.com/faqs_return.asp"><STRONG>Returns and Exchanges</STRONG></a><BR>
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							<li>
								<a class="smtext" href="http://www.silhouettes.com/faqs_return.asp#guarantee">What is the 
									Silhouettes satisfaction guarantee?</a>
							<li>
								<a class="smtext" href="http://www.silhouettes.com/faqs_return.asp#return">How do I return an 
									item to Silhouettes?</a>
							<li>
								<a class="smtext" href="http://www.silhouettes.com/faqs_return.asp#exchange">How do I exchange 
									an item I've received for something else?</a>
							<li>
								<a class="smtext" href="http://www.silhouettes.com/faqs_return.asp#gift">How do I return or 
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								<a class="smtext" href="http://www.silhouettes.com/faqs_return.asp#info">I lost my packing 
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							<li>
								<a class="smtext" href="http://www.silhouettes.com/faqs_return.asp#wrong">What do I do if 
									Silhouettes shipped me the wrong item(s) or my order was damaged in transit?
							<li>
								<a class="smtext" href="http://www.silhouettes.com/faqs_return.asp#refund">Will I get a full 
									refund for my return?</a>
							<li>
								<a class="smtext" href="http://www.silhouettes.com/faqs_return.asp#get">How long does it take 
									to get my refund?</a>
							<li>
								<a class="smtext" href="http://www.silhouettes.com/faqs_return.asp#contact">Who do I contact 
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							<li>
								<a class="smtext" href="http://www.silhouettes.com/faqs_reward.asp#become">How do I become a 
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							<li>
								<a class="smtext" href="http://www.silhouettes.com/faqs_reward.asp#eligible">Who is eligible?</a>
							<li>
								<a class="smtext" href="http://www.silhouettes.com/faqs_reward.asp#earn">How do I earn points?</a>
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								<a class="smtext" href="http://www.silhouettes.com/faqs_reward.asp#begin">When can I begin to 
									earn points?</a>
							<li>
								<a class="smtext" href="http://www.silhouettes.com/faqs_reward.asp#cost">Does it cost anything 
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							<li>
								<a class="smtext" href="http://www.silhouettes.com/faqs_reward.asp#receive">When will I 
									receive a certificate?</a>
							<li>
								<a class="smtext" href="http://www.silhouettes.com/faqs_reward.asp#good">What are Reward 
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							<li>
								<a class="smtext" href="http://www.silhouettes.com/faqs_reward.asp#expire">Do my points 
									expire?</a>
							<li>
								<a class="smtext" href="http://www.silhouettes.com/faqs_reward.asp#balance">How do I check my 
									point balance?</a>
							<li>
								<a class="smtext" href="http://www.silhouettes.com/faqs_reward.asp#adjusted">How are points 
									adjusted for returned merchandise or other miscellaneous credits to my account?</a>
							<li>
								<a class="smtext" href="http://www.silhouettes.com/faqs_reward.asp#error">What do I do if I 
									think there is an error in my points or my points are displayed incorrectly?</a>
							<li>
								<a class="smtext" href="http://www.silhouettes.com/faqs_reward.asp#saveUp">Can I save up my 
									points for larger rewards?</a>
							<li>
								<a class="smtext" href="http://www.silhouettes.com/faqs_reward.asp#reward">What do I do if I 
									did not receive my Reward Certificate with my billing statement?</a>
							<li>
								<a class="smtext" href="http://www.silhouettes.com/faqs_reward.asp#certificates">Do Reward 
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							<li>
								<a class="smtext" href="http://www.silhouettes.com/faqs_reward.asp#lose">What do I do if I 
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							<li>
								<a class="smtext" href="http://www.silhouettes.com/faqs_reward.asp#electronic">Can I receive 
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							<li>
								<a class="smtext" href="http://www.silhouettes.com/faqs_reward.asp#points">Do gift card 
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							<li>
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